Privacy Policy

1. Introduction

This Privacy Policy explains how Shark Basketball Pattaya & Bangkok Co., Ltd ("we", "us", or "our") collects, uses, stores, and protects personal information when you use our website, register for classes, or take part in our basketball programs and services.

2. Information We Collect

We may collect the following information:

• Name, age, date of birth, and gender of the participant
• Parent or guardian name, phone number, email address, and emergency contact details
• Medical information, allergies, or physical limitations (if provided)
• Payment and billing information
• Photos or videos taken during classes and events (with consent)
• Website usage data such as IP address, browser type, and pages visited

3. How We Use Your Information

We use personal information only for these purposes:

• Managing registrations, classes, and training programs
• Communicating about schedules, payments, and updates
• Ensuring participant safety and providing appropriate coaching
• Improving our website and services
• Marketing and promotional activities (only with consent)
• Meeting legal and regulatory requirements

4. Legal Basis for Processing

We rely on the following legal bases under the Personal Data Protection Act B.E. 2562:

• Performance of a contract: registering a participant, delivering coaching sessions, managing bookings, and taking payment.
• Consent: marketing communications, and photographs or video used for promotion.
• Legal obligation: keeping accounting, tax and payment records as Thai law requires.
• Legitimate interest: keeping participants safe during training, and improving our coaching and our website.

5. Sharing of Information

We do not sell personal information. We may share information only in these cases:

• With coaches and staff who need it to deliver training
• With service providers who help us operate (e.g., payment processors), under strict confidentiality
• When required by law or to protect safety and legal rights

The online consent form prepares a completed summary in your browser and does not automatically upload it. If you choose to send the summary by email or WhatsApp, the information is transmitted through your selected email provider or WhatsApp and is also subject to that provider's privacy practices.

6. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

7. Children's Privacy

We obtain consent for participants under 20 as follows:

• For participants under 10 years old, consent is obtained from the holder of parental authority in every case.
• For participants aged 10 up to 20, consent is obtained from both the participant and their legal guardian, except where the Civil and Commercial Code allows the minor to act alone.

Parents or guardians may request to review, update, or delete their child's information at any time.

8. Data Retention

We keep personal information for these periods:

• Registration and contact records: for as long as the participant trains with us, and for 2 years afterwards.
• Accounting, payment and tax records: 5 years, as required by Thai law.
• Photographs and video used for marketing: until consent is withdrawn.
• Marketing contact details: until consent is withdrawn.

When personal information is no longer needed we securely delete or anonymise it.

9. Providing Your Information

Information marked as required on the registration form is necessary to enrol a participant and keep them safe. Without this information, we cannot accept a registration or allow the participant to take part.

Providing information for marketing and consenting to photographs is entirely optional. Refusing has no effect on a participant's place, training, or how they are coached.

10. Your Rights

You (or a parent/guardian) may request to:

• Access the personal information we hold
• Correct inaccurate information
• Delete information (subject to legal requirements)
• Withdraw consent for marketing communications
• Receive a copy of information in a portable format, or ask us to send it to another organisation
• Object to processing carried out on the basis of legitimate interest
• Ask us to restrict processing while a request or a dispute is being resolved

You may lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand if you believe your rights have been breached.

To make a request, please contact us using the details below.

11. Cookies and Website Tracking

Our contact page includes an embedded Google map which sets third-party Google cookies. The map loads only when you choose to load it, so these cookies are not set beforehand. You can control cookies through your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact:

14. Governing Law

This Privacy Policy is governed by the laws of Thailand.